A Scottish holidaymaker claims she was stranded in Spain after an error in the results of a Covid test saw an infected passenger board her plane instead.
Niamh Cooney, 18, said she was not allowed to return home from Malaga after falsely receiving the positive result from someone else.
The student, on winter holidays with her boyfriend Hanson Newton, 18, missed her flight to Glasgow as she argued with test staff over the alleged confusion.
And she claimed that by the time the error was confirmed, the stricken traveler whose result she received was already in the air.
Niamh, who was forced to return to her holiday villa in Marbella and isolate herself with Hanson, fumed: “This is absolutely outrageous. I received a paper that said I was positive.
“But then they told us that there was confusion with the people in front and the people behind us.
“They had mixed up all the results and weren’t sure which one was ours. They said they should test them all again because someone tested positive.
“But the people in front had already left. Looks like they messed up and put someone positive on the flight.
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“They apologized but we missed our flight home because the check-in desk was closed when we fixed the issue. “
Niamh’s ordeal began as she prepared to return home from Malaga-Costa del Sol airport last Wednesday – following repeated negative lateral flow checks.
She claimed she confronted the hub’s Travel Covid-19 testing facility over alleged inaccurate details on her report card before staff realized the error in the results and apologized.
After missing their easyJet flight, the couple returned to their accommodation and performed four lateral flow tests which all came back negative.
They booked another PCR check for the next morning, which also showed they did not have Covid – and were allowed to board a flight that evening.
Niamh, from west Glasgow, claims to have spent around £ 1,000 on additional tests and flight changes.
The disgruntled holidaymaker, who is considering a formal complaint, added: “If they confuse them like that, no wonder the virus is spreading. “
EasyJet said they could not let Niamh and Hanson board their original flight because they “were unable to provide the required test results.”
A spokesperson added: “The safety and well-being of our customers and crew is easyJet’s top priority. “
The airport and Travel Covid-19 Test have been approached for comment.
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